Help & Assistance: Difference between revisions

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== Help Email Group ==
== Help Email Group ==
* this email list receives technical help queries from members<br/>
* the list is monitored by members with a variety of skills, whose collective knowledge is efficient in achieving resolution of the issue.
* interested members may subscribe to the list<br/>

== Home Installation ==
== Home Installation ==
== Referral to Members who have that skill ==
== Referral to Members who have that skill ==

Revision as of 04:16, 1 August 2012

An overview of help procedures are outlined on the main PCUG [1] site in support of "Users Helping Users"
These procedures are supported by members who have skill, and a willingness share that skill.

Help Email Group

  • this email list receives technical help queries from members
  • the list is monitored by members with a variety of skills, whose collective knowledge is efficient in achieving resolution of the issue.
  • interested members may subscribe to the list

Home Installation

Referral to Members who have that skill

  • Members are invited to register skills they possess with the PCUG Office.
  • Details of contact restrictions, etc are recorded and used per the pre-advised preferences of the member.

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