Difference between revisions of "News and Notices"

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Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].
 
Training overview is available on the main PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training Training Information]. Specific Course information is available on this wiki [[Training Courses]].
   
We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact the [[mailto:office.manager@pcug.org.au PCUG Office]] for either/or.
+
We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.
   
== Training Room for Hire ==
 
'''Item Date 21 May 2013''<br/>
 
* The PCUG Training Room is available for hire to groups in the community for $125 per hour for non-member groups, or $65 per hour for member non-profit groups.
 
* Full details are available via our [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training PCUG Training Information page]
 
* We are seeking support from members to assist coordinate the promotion of PCUG Training facilities in our community.
 
* An honoraria may be applicable for every successful hire arranged and overseen by a member (just as trainers running PCUG courses may claim honoraria). Details of this are still being confirmed by the PCUG Committee.
 
   
== National Cyber Security Week Partner ==
 
'''''Item Date 21 May, 2013'''''<br/>
 
*Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website]
 
*PCUG is an official partner. Check out the [http://www.facebook.com.au/pcug.org.au PCUG Facebook Page] for updates
 
   
== PCUG Member Survey Update ==
+
== PCUG Changed Contact Details ==
'''''Item Date 30 Apr 2013 '''''<br/>
+
''Item date 17/12/2014''
  +
* Please note that whilst the PCUG '''centre''' has closed, the PCUG is still operating and is an active user group!
* you can see a summary of the responses at [[Member_Survey_2013]]
 
  +
* '''Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611'''.
  +
* '''Phone: 1800 728 853'''
  +
* Full details on [http://www.pcug.org.au/wp/contact-us/contact-us-2/ Contact Us]
   
== PCUG in 2013 ==
+
== PCUG iSig ==
'''''Item Date 29 January, 2013'''''<br/>
+
''Item date 27/02/2015''
  +
* For Session times for the iSig, please check the [http://www.pcug.org.au/wp/member-services-2/calendar/ PCUG Calendar]
* Welcome back to PCUG in 2013
 
  +
* Full details on [http://www.pcug.org.au/wp/member-services-2/special-interest-groups/i-sig-iphones-ipads iSig website info]
* The PCUG Office re-opens for business on Tuesday 29 January, 2013 at 10am.
 
* Many thanks to the PCUG Volunteers who kept services and enquiries of the group maintained during the closure period.
 
* We look forward to 2013 being a time for PCUG moving ahead, with the support of Volunteers who are the back-bone of the clubs success and future.
 
   
  +
== PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm ==
== Training Courses in 2013 ==
 
'''''Item Date revised 21 May, 2013'''''<br>
+
''Item date 22/08/2014''
  +
* PCUG's AGM is scheduled for Wednesday 15 October, 2014
* Further Courses for 2013 are now being scheduled.
 
  +
* Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
* Course Information is listed on the [[Training Courses]].
 
  +
* We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
* As courses fill, e/o are accepted for further courses, trainers willing.
 
  +
* See full details on the [http://www.pcug.org.au/wp/administration/agm PCUG website AGM info page]
* If there is a topic you wish to learn, let us know.
 
  +
* Light refreshments will be available for anyone in attendance.
* Can you teach or assist a course? Trainer Honoraria applicable.
 
* Contact the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.
+
* Contact Karen via the [http://www.pcug.org.au/wptest/contact-us-2/contact-forms/office-manager-contact-form Office Manager contact form] with any queries.
   
  +
== Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014 ==
== PCUG Christmas Party - Sat 1 December, 2012 11am - 3.30pm ==
 
'''''Item Date 2 November, 2012'''''<br>
+
''Item revised 19/5/2014''<br/>
  +
* PCUG is an official partner of the Cyber Security Awareness program.
* PCUG Centre Holder.
 
  +
* A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the [http://www.pcug.org.au/wp/contact-us/contact-forms/training training contact form] if interested in attending (for catering purposes).
* Limited refreshments non-alcholic drinks provided. Please bring plate & BYOG.
 
  +
* We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts [[scams | http://www.pcug.org.au/info/index.php/Scams]]
* See you there !!!
 
  +
* Follow the news on the [http://www.staysmartonline.gov.au Stay Smart Online website] <br/>The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
  +
* [http://www.facebook.com.au/pcug.org.au The PCUG Facebook Page] is another forum of information sharing
   
== PCUG Centre & Office Closure dates ==
+
== Update on PCUG Mail Services ==
'''''Item Date 2 November, 2012'''''<br>
+
''Item date 05/4/2014''<br/>
  +
* PCUG mail and personal website services have now successfully migrated to our new hosted server.
* COB 2pm Wednesday 20 December 2012
 
  +
* Some members are finding a they cannot access mail due to incorrect mail settings.
* Open For Business: 10am Tue 29 January, 2013
 
  +
* Please see the information on the [http://www.tip.net.au/wiki/index.php/Email TIP Wiki - Email] for information on how to correctly configure your email settings.
* PCUG is closed for the Xmas & New Year Period from Thur 20 December, 2012 to Monday 28 January 2013.
 
* Business will resume after the Australia day long weekend.
 
* Member support will continue to be monitored, and may be accessed per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].
 
   
  +
== Update on Closure of Tip Internet Services ==
== PCUG AGM Draft Minutes ==
 
'''''Item Date 2 November, 2012'''''<br>
+
''Item date 24/2/2014''<br/>
  +
* The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
* draft minutes now available [http://www.pcug.org.au/wp/administration/committee-minutes Committee Minutes Index]
 
  +
* [http://www.pcug.org.au/shutdown.html Closure of Tip Internet Services Information Page]
* note that these are draft format, to be accepted at the next AGM, with amendments if required
 
  +
* Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
 
  +
* Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.
=='''PCUG Annual General Meeting'''==
 
'''''Item revised 01 September 2012'''''<br/>
 
===AGM details===
 
*The 2012 PCUG AGM is scheduled for '''Wednesday 24 October 2012, at 6.30pm for a 7.00pm start'''
 
*The venue is the Grant Cameron Community Centre Conference Room, 27 Mulley Street HOLDER ACT 2611
 
*Full details available from [[http://www.pcug.org.au/wp/administration/agm/| the PCUG website AGM Info page]]
 
*Please note that the closure date for committee nominations is Thursday 18 October, 2012, 2pm (COB for the PCUG Office).
 
*The PCUG Volunteer of the Year for 2012 announcement will be deferred to the next appropriate opportunity, as the nominated volunteer is not available to be present on the night of the AGM.
 
*A presentation will also follow the AGM (as below)
 
=== Presentation After the AGM ===
 
*The Presentation after the AGM will be Hosted by members of the LINUX SIG.
 
*Please see the [[http://www.pcug.org.au/wp/administration/agm/| the PCUG website AGM Info page]] for full details.
 
   
  +
== Training Room for Hire ==
=='''PCUG Office Hours'''==
 
'''''Item updated 01 September 2012'''''<br/>
+
''Item revised 1/07/2017''<br/>
  +
* The PCUG Training Room is available, for hire - Room 35, Floor 2A, Grant Cameron Community Centre, 27 Mulley Street, Holder ACT.
* The PCUG Office Manager's core days at the Office are Monday, Wednesday & Friday.
 
  +
* 12 Dell PCs, with Windows10, are provided. There is a trainer's PC available, with a data projector, and screen.
* The Office is staffed by Volunteers other weekdays.
 
  +
* We are seeking a training coordinator who will:-
* Please note that due to low activity on weekends, week-end opening times have been suspended.
 
  +
** collect details of courses of interest to PCUG members;
* Phone messages are monitored by the office team, with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends per willing & available volunteers).
 
  +
** seek trainers from the PCUG membership;
* For general assistance advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]
 
  +
** when a course is viable, advise those on the waiting list;
  +
** collect payments for, and follow up courses.
   
  +
== Training Courses for 2017 ==
== '''PCUG Training Room - available for use by members, member groups or External hire (NP Orgs or Commercial Hire)''' ==
 
'''''Item Updated 01 September 2012''''' <br/>
+
''Item Date: 1/07/2017''<br/>
*The PCUG Training room is refurbished with Windows7 Operating system.
+
* The 2017 program is up and growing fast.
  +
* Web details of Training Courses are on this Info Wiki [[Training Courses]] page.
*Training room hire is an under-utilized facility available to PCUG members and NP groups, or commercial hire.
 
  +
* Expressions of Interest from both potential trainers and trainees are being accepted.
*Word of mouth has resulted in several hires this year. Help spread the word. See our training information page [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/training] for information.<br/>
 
  +
* As courses fill, expressions of interest are accepted for further courses, trainers willing.
 
  +
* If there is a topic you wish to learn, let us know.
== '''TIP Equipment Move Completed''' ==
 
  +
* Can you teach or assist a course? Trainer Honoraria applicable.
''''''Item Updated: 20 Aug, 2012''''''<br/>
 
  +
* Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the [http://www.pcug.org.au/wp/contact-us/contact-forms/training Training Team] via the contact form.
*As announced to all members by email, the TIP admins have moved all our equipment to a new (cheaper) location in a different TransACT server room, and have restored all services. We had most, including broadband Internet access and mail & web services, back up Sat afternoon, 18 Aug 2012. Unfortunately, dialup services were not restored until 8:30am Mon 20 Aug when TransACT reconnected the phone lines to our new location. We apologise for this delay, which was beyond our control, and thankyou again for your understanding.
 
   
  +
== Help and Advice ==
=='''PCUG Information Wiki Announced'''==
 
''''''Item Date 8 Aug, 2012''''''<br/>
+
''Item Date 24/2/2014''<br/>
  +
* per the guidelines on the PCUG help pages [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2 Help and Advice].
We are pleased to announce the release of the new PCUG Information Wiki, which now hosts this '''News and Notices''' page, and provides a place where PCUG members can share information with
 
each other. We very much encourage your participation in the growth of this site!<br/>
 
   
  +
== Non-attachment Policy - Reversal ==
=='''PCUG Website volunteers'''==
 
''''''Item Date 20 July, 2012''''''<br/>
+
''Item revised 24/2/2014''<br/>
  +
* [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
The main PCUG website is administered using Wordpress. The site is in need of additional volunteer input to support. Please contact the PCUG Office Manager if interested, or for further information. <br/>
 
  +
* Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
  +
* Further general [http://www.pcug.org.au/info/index.php/Scams scam and spam awareness] information is provided on this wiki
   
=='''PCUG Volunteer Job Description'''==
+
== PCUG Office Hours ==
'''''Item Date: 18 July 2012'''''<br/>
+
''Item revised 27/02/2015''<br/>
  +
* The PCUG no longer has an office, or Office Manager.
To make it easier for potential volunteers to know what's involved, we are seeking input to job descriptions of activities supported by volunteers within PCUG. We welcome input from anyone who is or has supported any role, for this information to be incorporated into the PCUG website Volunteer area. Feedback to Karen (PCUG Office Manager)[http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]
 
  +
* Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
  +
* Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
  +
* For general assistance or advice, please see the HELP information page on the PCUG website [http://www.pcug.org.au/wp/member-services-2/help-and-advice-2]
   
  +
== Call For Volunteers ==
=='''Stay Smart Online'''==
 
'''''Item Date 23June2012'''''<br/>
+
'''Item revised 24/2/2014'' <br/r>
  +
* An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
The Australian Government's Cybersecurity Website [http://www.staysmartonline.gov.au] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.<br/>
 
  +
*Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
  +
* Please contact the PCUG Secretary [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further.
  +
*Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
  +
*Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] <br/>
   
  +
== PCUG Volunteer Job Descriptions ==
=='''TIO'''==
 
'''''Item Date 23June2012'''''<br/>
+
''Item revised: 18/04/2016''<br/>
  +
* What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
PCUG is a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au]<br/>
 
  +
* It is important that we have clearly defined descriptions of Volunteer Roles. The [[Activities and Opportunities]] area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information.<br/>
 
  +
* We welcome input from anyone who is or has supported any role, by editing the [[Activities and Opportunities]] wiki page, or feedback to "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form]
   
  +
== PCUG Committee - Volunteers needed to fill key vacancies ==
=='''Welcome New PCUG Members'''==
 
'''''Item Date 23June2012'''''<br/>
+
''Item revised 18/04/2016''''' <br/>
  +
* The PCUG Committee is still much in need of Volunteers.
Welcome Roger Quarterman (Treasurer), Peter Pan (Assistant Treasurer) and Paul Richter (Committee Member).<br/>
 
  +
* The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
Full committee details may be viewed by members on the PCUG Home page (after logging into the site) [http://www.pcug.org.au] under the Administration Tab.<br/>
 
  +
* The Vice President position is now vacant, with several general committee spots also available.
  +
* Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
  +
* The PCUG cannot function with-out an active and viable committee.
  +
* Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or "office" volunteers [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.
   
== '''PCUG on Facebook''' ==
+
== PCUG Website volunteers ==
''''''Item Date 01June2012''' <br/>
+
''Item revised 24/2/2014''<br/>
  +
* The main PCUG website is administered using Wordpress.
When we ask new members how they heard about our group, it is often by word of mouth. Help spread the word about PCUG. Like our Facebook page [https://www.facebook.com/pcug.org.au]. This page also needs willing administrators. Contact the office for information or feedback.
 
  +
* The site is in need of additional volunteer input to support.
  +
* Please contact (Phone: 1800 728 853) if interested, or for further information.
   
  +
== PCUG Information Wiki ==
== '''PCUG Committee - Volunteers needed to fill key vacancies''' ==
 
'''''Item Date 28May2012''''' <br/>
+
''Item revised 24/2/2014''<br/>
  +
* PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
The PCUG Committee is in need of Volunteers. The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution. 3 Executive Positions are now vacant, with several general committee spots also available. Meetings are held once a month, and discussion of matters is otherwise by email. The PCUG cannot function with-out an active and viable committee. Please contact the PCUG Committee [http://www.pcug.org.au/wp/administration/contact-forms/committee] or Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] with expressions of interest.<br/>
 
  +
* It provides a place where PCUG members can share information with each other, via your TIP login.
  +
* We very much encourage your participation in the growth of this site!
  +
* New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.
   
  +
== PCUG on Facebook ==
== '''E-waste Recycling Information''' ==
 
'''''Item Date 02May2012''''' <br/>
+
''Item revised 18/04/2016'' <br/>
  +
* When we ask new members how they heard about our group, it is often by word of mouth.
For the information about recycling of computer equipment.<br/>
 
  +
* Help spread the word about PCUG. We are now linked with other Clubs in Australia - (Australian Seniors Computer Clubs Association - ASCCA), and overseas (Association of Personal Computer User Groups - APCUG).
"Chief Minister Gallagher has announced that the days of paying through the nose to dispose of a television are at an end ..."
 
  +
* Like our Facebook page [https://www.facebook.com/pcug.org.au]. We have 79 likes at the time of this notice review.
  +
* This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.
   
  +
== TIO ==
http://the-riotact.com/an-e-waste-recycling-scheme-to-end-the-tv-dumps/71939 <br/>
 
  +
''Item revised 26/12/2014''<br/>
  +
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [http://www.tio.com.au]<br/>
  +
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information.<br/>
  +
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project). TIP continues to manager members' username accounts, store their e-mail on a server, and provide an area for a website, and files.
   
  +
== E-waste & Recycling Information ==
== '''CALL FOR VOLUNTEERS''' ==
 
'''''Item Date 01May2012''''' <br/r>
+
''Item revised 24/2/2014'' <br/>
  +
* For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the
An all-member email was recently circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers. <br/>
 
  +
[http://www.tams.act.gov.au/recycling-waste/recycling_and_waste_disposal/a-z_waste_and_recycling_guide A-Z Waste and Recycling Guide - Territory and Municipal Services]
Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG. Please contact the PCUG Office Manager [http://www.pcug.org.au/wp/administration/contact-forms/office-manager-contact-form] to discuss any aspect of this further. <br/>
 
Our motto is '''USERS HELPING USERS'''. Information sharing is the backbone of our success. Share and learn.
 
Contributions to the group can be of any scale. Expertise, as required, is sought out. There is alot our group can achieve with shared effort. More information available on the PCUG website [http://www.pcug.org.au/wp/a-bit-about-us/pcug-centre/volunteers] <br/>
 
   
== [[News_and_Notices_2012|Older News and Notices]] ==
+
== [[News_and_Notices_archives|Older News and Notices]] ==
  +
Older notices, with ongoing information are revised periodically to ratify current information.
 
Access older news and notices than shown on this page using the above link, or by browsing the category link below.
 
Access older news and notices than shown on this page using the above link, or by browsing the category link below.
   

Latest revision as of 21:42, 16 July 2017

This page contains News and Notices relating to PCUG.
nb. You are now reading information on the PCUG Information - Members Informing Members - Wiki.
General information about PCUG is provided on the main PCUG website.
Internet Services (TIP) Information is available on the TIP Wiki

Training overview is available on the main PCUG website Training Information. Specific Course information is available on this wiki Training Courses.

We welcome expressions of interest from Trainers wishing to run courses, and Participants seeking courses. Please contact PCUG by phone: 1800 728 853 - (option 3) for either/or.


PCUG Changed Contact Details

Item date 17/12/2014

  • Please note that whilst the PCUG centre has closed, the PCUG is still operating and is an active user group!
  • Send mail to: PCUG (ACT) Inc, PO Box 3242, WESTON CREEK, ACT 2611.
  • Phone: 1800 728 853
  • Full details on Contact Us

PCUG iSig

Item date 27/02/2015

PCUG Annual General Meeting Wednesday 15 October, 2014 6.30pm

Item date 22/08/2014

  • PCUG's AGM is scheduled for Wednesday 15 October, 2014
  • Venue is at the Grant Cameron Community Centre (Large Conference Room), 27 Mulley Street, Holder, ACT 2611
  • We look forward to this being an interactive time and informative time, with the Committee elect, Volunteer of the Year, & Guest Speaker (TBA).
  • See full details on the PCUG website AGM info page
  • Light refreshments will be available for anyone in attendance.
  • Contact Karen via the Office Manager contact form with any queries.

Cyber Security, and Stay Smart Online Awareness Week 2nd-6th June, 2014

Item revised 19/5/2014

  • PCUG is an official partner of the Cyber Security Awareness program.
  • A guest from SSO will speak on Cybersecurity Awareness on Wed 4 June, 10.30-11.30am, at the PCUG Centre. Please rsvp via the training contact form if interested in attending (for catering purposes).
  • We have an area on this information wiki for information to help members, that includes tips, and also where to look for information alerts http://www.pcug.org.au/info/index.php/Scams
  • Follow the news on the Stay Smart Online website
    The Australian Government's Cybersecurity Website [1] provides information for Australian internet users on the simple steps they can take to protect their personal and financial information online. Full information, including subscription to newsletters, on their website.
  • The PCUG Facebook Page is another forum of information sharing

Update on PCUG Mail Services

Item date 05/4/2014

  • PCUG mail and personal website services have now successfully migrated to our new hosted server.
  • Some members are finding a they cannot access mail due to incorrect mail settings.
  • Please see the information on the TIP Wiki - Email for information on how to correctly configure your email settings.

Update on Closure of Tip Internet Services

Item date 24/2/2014

  • The link below is an information page on the closure of TIP services, and is updated as information is confirmed.
  • Closure of Tip Internet Services Information Page
  • Please note that PCUG members WILL be able to retain their PCUG email addresses and personal webspace.
  • Most importantly, the closure of TIP is not the closure of PCUG. Your club is continuing the variety of activity that members enjoy via SIGs, Training, Email Lists and more.

Training Room for Hire

Item revised 1/07/2017

  • The PCUG Training Room is available, for hire - Room 35, Floor 2A, Grant Cameron Community Centre, 27 Mulley Street, Holder ACT.
  • 12 Dell PCs, with Windows10, are provided. There is a trainer's PC available, with a data projector, and screen.
  • We are seeking a training coordinator who will:-
    • collect details of courses of interest to PCUG members;
    • seek trainers from the PCUG membership;
    • when a course is viable, advise those on the waiting list;
    • collect payments for, and follow up courses.

Training Courses for 2017

Item Date: 1/07/2017

  • The 2017 program is up and growing fast.
  • Web details of Training Courses are on this Info Wiki Training Courses page.
  • Expressions of Interest from both potential trainers and trainees are being accepted.
  • As courses fill, expressions of interest are accepted for further courses, trainers willing.
  • If there is a topic you wish to learn, let us know.
  • Can you teach or assist a course? Trainer Honoraria applicable.
  • Please contact 1800 728 853 Eileen Dunstone (Training Coordinator) or the Training Team via the contact form.

Help and Advice

Item Date 24/2/2014

Non-attachment Policy - Reversal

Item revised 24/2/2014

  • [Ref: PCUG Committee Meeting 20 May, 2013] For practicality of Office and Training activity, a previous policy of non-attachments (to emails) has been reversed.
  • Members are advised to continue to exercise extreme caution with links and attachments in emails, especially where the source of information is not known.
  • Further general scam and spam awareness information is provided on this wiki

PCUG Office Hours

Item revised 27/02/2015

  • The PCUG no longer has an office, or Office Manager.
  • Make contact with PCUG (volunteers) using 1800 728 853, e-mail or post to PCUG (ACT) Inc, PO Box 3242, Weston Creek ACT 2611.
  • Phone messages are monitored by volunteers with arrangements in place for ongoing monitoring during public holiday periods (this cover is being extended to weekends by willing & available volunteers).
  • For general assistance or advice, please see the HELP information page on the PCUG website [2]

Call For Volunteers

'Item revised 24/2/2014

  • An all-member email was circulated early 2012 "YOUR PCUG NEEDS YOU" outlining the need for Volunteers.
  • Thank you to those who have responded, as we work to connect valued time and/or skills with support areas in PCUG.
  • Please contact the PCUG Secretary [3] to discuss any aspect of this further.
  • Our motto is USERS HELPING USERS. Information sharing is the backbone of our success. Share and learn.
  • Contributions to the group can be of any scale. Expertise, as required, is sought out. There is a lot our group can achieve with shared effort. More information available on the PCUG website [4]

PCUG Volunteer Job Descriptions

Item revised: 18/04/2016

  • What is a Volunteer? At the July 2013 Committee Meeting, it was agreed "that a volunteer be defined as a person filling a role for which there is a description which identifies the role and the expected benefits to the organisation”.
  • It is important that we have clearly defined descriptions of Volunteer Roles. The Activities and Opportunities area of this wiki is where these descriptions are recorded, and may be contributed to by any member. This will make it easier for potential volunteers to know what's involved, as well as identify the volunteer roles in PCUG.
  • We welcome input from anyone who is or has supported any role, by editing the Activities and Opportunities wiki page, or feedback to "office" volunteers [5]

PCUG Committee - Volunteers needed to fill key vacancies

Item revised 18/04/2016

  • The PCUG Committee is still much in need of Volunteers.
  • The committee acts to represent your interests in the management of club activities and other requirements as outlined in our Constitution.
  • The Vice President position is now vacant, with several general committee spots also available.
  • Main Monthly Meetings are held once a month, and discussion of matters is otherwise by email.
  • The PCUG cannot function with-out an active and viable committee.
  • Please contact the PCUG Committee [6] or "office" volunteers [7] with expressions of interest.

PCUG Website volunteers

Item revised 24/2/2014

  • The main PCUG website is administered using Wordpress.
  • The site is in need of additional volunteer input to support.
  • Please contact (Phone: 1800 728 853) if interested, or for further information.

PCUG Information Wiki

Item revised 24/2/2014

  • PCUG's Information Wiki continues to grow, and has been a success since its launch mid 2012.
  • It provides a place where PCUG members can share information with each other, via your TIP login.
  • We very much encourage your participation in the growth of this site!
  • New to editing wikis?? See our Wiki Help in the navigation on the left, for TIPs on getting started.

PCUG on Facebook

Item revised 18/04/2016

  • When we ask new members how they heard about our group, it is often by word of mouth.
  • Help spread the word about PCUG. We are now linked with other Clubs in Australia - (Australian Seniors Computer Clubs Association - ASCCA), and overseas (Association of Personal Computer User Groups - APCUG).
  • Like our Facebook page [8]. We have 79 likes at the time of this notice review.
  • This page also needs willing administrators. Contact (Phone: 1800 728 853) for information or feedback.

TIO

Item revised 26/12/2014
PCUG was a member of the TELECOMMUNICATIONS INDUSTRY OMBUDSMAN [9]
who are a free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. See their website for full information.
PCUG provided (until Mar 2014) ISP services through TIP (The Internet Project). TIP continues to manager members' username accounts, store their e-mail on a server, and provide an area for a website, and files.

E-waste & Recycling Information

Item revised 24/2/2014

  • For an A-Z guide on information about recycling and waste management in the ACT, including computer equipment, see the

A-Z Waste and Recycling Guide - Territory and Municipal Services

Older News and Notices

Older notices, with ongoing information are revised periodically to ratify current information. Access older news and notices than shown on this page using the above link, or by browsing the category link below.