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This tip is provided by Bob Ecclestone and posted on his behalf. It involves Windows 7, IE8 (and IE9 I think) and web based mail browsers.
PROBLEM: Can not open attachments in web based mail clients, including MS Remote Office (I think that is the name, it has been a while).
CAUSE: "Do not save encrypted pages to disk" option is checked in IE Advanced settings.
I live on the road fulltime and do all my banking via the net so I have this option set. I am currently using XP Pro SP3 and IE8. This problem does not occur.
FIX: Uncheck "Do not save encrypted pages to disk" option in IE Advanced settings.
NOTE: This can be done on a session basis just to download email if required and then reset to enable greater protection for online transactions.
Hope this helps someone. I discovered it in early 2011 and it nearly drove me nuts, our IT support company could not solve it and Microsoft were useless(gasps of surprise!).
posted by Mike Cassidy
Info Wiki: Technical
Microsoft Web Platform Installer